Shipping:

We will always try to ship your order within 2 to 5 business days from that you’ve made your order. Orders placed on weekends and holidays will be shipped the next business day.

Outside Switzerland and Liechtenstein

Custom and VAT fees may apply when ordering from countries outside Switzerland and Liechtenstein. The fees are charged by the Revenue & Customs of the country where the product is being shipped to. We have no influences on this custom fee and are not able to give you more information about that. Ask your local custom office for more information. Customers ordering outside of Switzerland and Liechtenstein are exempt from Swiss VAT and will get automatically a reduction from 7.7% on your order while processing your order if your Invoice and Delivery address is outside Switzerland and Liechtenstein.

Germany

DHL standard shipping (0.6 kg – 5.0 kg): CHF 7.00
DHL standard shipping (5.0 kg – 10.0 kg): CHF 9.50

Zone 1 – EU

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

DHL standard shipping (0.6 kg – 5.0 kg): CHF 18.00
DHL standard shipping (5.0 kg – 10.0 kg): CHF 24.00

Zone 2 – Inside Switzerland & Liechtenstein

We deliver our goods with Swiss Post. We reserve the right to change our carrier at any time without notice. We do not guarantee that the mentioned delivery time applies in any case. It might occur that in special cases deliveries take longer than expected but it is our highest effort to send out the parcels as fast as possible.

PostPac Priority (0.0 kg – 2.0 kg): CHF 9.00
PostPac Priority (2.1 kg – 10.0 kg): CHF 10.70

Zone 3 – Europe (countries not in the EU)

Aland Islands, Albania, Andorra, Belarus, Bosnia and Herzegovina, Cyprus, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Macedonia, Moldova, Montenegro, Norway, San Marino, Serbia, Turkey, Ukraine, Vatican.

DHL standard shipping (0.6 kg – 5.0 kg): CHF 31.00
DHL standard shipping (5.0 kg – 10.0 kg): CHF 39.00

Zone 4 – Russia

DHL standard shipping (0.6 kg – 5.0 kg): CHF 32.00
DHL standard shipping (5.0 kg – 10.0 kg): CHF 39.00

Zone 5 – United States (US)

DHL standard shipping (0.6 kg – 5.0 kg): CHF 38.00
DHL standard shipping (5.0 kg – 10.0 kg): CHF 55.00

Zone 6 – Worldwide

Algeria, Armenia, Azerbaijan, Canada, Egypt, Israel, Jordan, Kazakhstan, Lebanon, Libya, Syria, Tunisia.

DHL standard shipping (0.6 kg – 5.0 kg): CHF 39.00
DHL standard shipping (5.0 kg – 10.0 kg): CHF 53.00

Zone 7 – China

DHL standard shipping (0.6 kg – 5.0 kg): CHF 44.00
DHL standard shipping (5.0 kg – 10.0 kg): CHF 60.00

Zone 8 – Rest of the World

DHL standard shipping (0.6 kg – 5.0 kg): CHF 47.00
DHL standard shipping (5.0 kg – 10.0 kg): CHF 63.00

 

RETURNS

Since we check all goods before sending out, we do not exchange any good. All sales are final. We just accept returns due to damaged good or defectives through transportation. If we have approved a return, items need to be returned with proof of purchase within 7 days upon receipt. We do not take responsibility for losses of or damages to returned goods during transit. Usage of a trackable system to return any items to us is strongly recommended. Refund will take place after we received the returned goods. Returns without any query approval will not be accepted. Please do not send your purchase back without any query approval to us or to the manufacturer.